Privacy
How we look after your call recordings.
- 90 daysRecordings are kept
- 12 monthsTranscripts are kept
- You and usWho can see them
Call recordings
Draft, pending legal checkCalls answered by your AI receptionist are recorded and transcribed. Recordings are kept for 90 days and transcripts for 12 months, then deleted. Only you and the Switched On AI team can see them. Some providers we use store data overseas. You can ask us to delete a recording at any time.
Recordings are kept for 90 days and transcripts for 12 months.
What callers hear
Draft, pending legal checkCallers hear that the call is recorded at the start of every call.
G'day, you've reached [Business]. I'm [Owner]'s AI receptionist, and this call is recorded so we can look after you properly. How can I help?
Want a recording deleted?
You can ask us to delete a recording at any time.
Call Viri or Kelly07 0000 0000 (example)